Tuesday, January 22, 2008

Data card

There was no wireless internet service provider in India untill a few years ago and then there was a sudden flood of wireless internet service providers. The big players are airtel, reliance, tata indicom and bsnl has also joined the march. These isps provide wireless internet connections using a data card with different technologies like CDMA, WLL, GSM and some of them provide a usb plug in modem like tata indicom and reliance netconnect do.
Data cards come handy when you are travelling on a train or even on a highway and need to stay connected on the go. I have used almost all of them and have now settled with reliance data card which I have found to be more reliable and faster then the other data cards available in the India market.
Bsnl has just launched data cards with EVDO technology which is capable of connections with speed more then 2Mbps and is already available in some parts of UP and a few other states across India although BSNL has still not increased the prices for the EVDO data cards.

2 comments:

Johny Gaddar said...

Never go for reliance data card for the following reasons:
1. Wireless internet is in its infancy in India. Though this has huge potential, the operators are hesitating to release enough bandwidth for internet usage, because 99% customers are voice users, hence most of the available bandwidth is kept for mobile communication. Its like egg first or Hen. If they increase bandwidth and give good speed and service many people will subscribe,(Mobility is very nice to have. For the same speed and reasonable price people would prefer wireless internet compared to broad band) but operators do not appear to be willing to do so till they accumulate enough subscribers, this in turn diluting existing customer base.

2. For the reason stated above the wireless connectivity speeds are pathetic (they claim 128 kbps, but for all practical purpose it will be just around 3-5 kbps or even less).Browsing at this low speed will be a pathetic experience. (You might just be able to check your mail with that. Don’t even dream about uploading/downloading a 2MB attachment.)

3. Since wireless internet offers high mobility, it is suitable for people who keep traveling a lot and need net connection just to check mails or browse latest news etc. Home users who watch videos, upload/download files, do a lot of net intensive activities (like online gaming, video chatting etc) will feel wireless internet suffocating experience.

4. Connection speed during peak hours will be of no practical use. Speed will be good if you can get up at 5 AM in the morning and browse, because number of users at that time is likely to be minimal.
5. There’s huge complaint about Reliance customer care. At any given point of time, in any reliance web world you can see one or two customers complaining with the front desk executives about one thing or the other. These executives are trained only to collect money and give receipt, for any complaints, best they can do is give you a most reasonable excuse. Shouting at them will be total waste of your time and energy. These front desk representatives neither have the technical skills to resolve your concern, nor have the managerial authority to compensate you/provide alternate solution. Complaints of excess billing, poor service etc is also rampant with Reliance. (Remember: मेरा बाप का सप्ना - सब का पैसा अप्ना…)
6. Reliance Data card regular schemes start with INR 650 monthly rental. But with this free Data card offer, I don’t have the option of subscribing for just one month by paying 650. I need to mandatorily subscribe for full 3 months, pay rent all in advance, without any commitment from Reliance on quality of service/buy back offer/refund option. The moment I make the payment, I can start regretting.

6. With such a slow speed, your productivity will be hit if you have to wait for few minutes for each page to load or a mail to open. So if you have an option, avoid going for wireless internet at this moment.
Since India has huge population, these companies manage to stay in business as they can continuously find new customers to make fool of. What do you think?

Unknown said...

reliance data card 3.1mbps is very worst i am using in hyderabad, kukatpally. maximum speed is 1mbps i am complaints to reliance customer care but no use and mainly fraud billing.friends dont buy reliance data card (netconnect 3.1 mbps)